This policy explains how Doosan handles personal and company information submitted through inquiry forms, parts counter requests, and contact channels on this website.
We typically collect first name, last name, email, phone, company name, equipment interest, and jobsite message details you choose to provide. Server logs may also record technical data such as browser type and approximate region for security monitoring.
Inquiry data is used to respond with excavator or loader recommendations, parts quotes, commissioning schedules, and dealer introductions. We do not sell personal contact lists. Where a regional dealer must fulfill the request, we share only the details needed to continue the conversation.
Quote and service records are retained for a period consistent with commercial and warranty needs, then archived or deleted according to internal retention schedules unless a longer legal obligation applies.
You may request access, correction, or deletion of personal inquiry data by contacting [email protected] or using the contact page. Marketing follow-up can be declined in any reply.
We apply administrative and technical safeguards appropriate for B2B inquiry handling. No transmission method is perfectly secure; please avoid sending unnecessary personal identifiers in open message fields.